Healthcare Support Worker (NF)

To provide person centred and safe care delivery to help and assistance Service Users of the organisation who by nature of their age, illness, or disability, have difficulties with the activities of daily living.

Duties and Responsibilities:

To implement the instructions of the Registered Service Manager, by carrying out the specific tasks identified for each individual client. All person-centred care is detailed in the service user care and support plan which must be read by support staff, which may include:

• Personal care: Assisting with personal care.

• Medication: Prompting Medication.

• Meals: Preparing meals.

• Support with eating and drinking.

• Choice: Offering choices.

• Assisting with shopping.

• Assist with mobility: Using equipment provided.

• Domestic duties: Keeping service user home clean and tidy.

• Record keeping: Ensuring each record is accurately updated. 

Please note it is important to note that each client has a person-centred care plan. This outlines their individual needs and preferences, likes, dislikes and requirements. This is a live document and will need to be kept updated to ensure that the care and support provided is appropriate and MUST be followed stringently.

Skills and Requirements:

· SVQ 2 Health and Social Care or willingness to work towards

· Genuine compassion with an earnest desire to help people

· Patience in both words and actions

· Punctual and able to manage workload

· Excellent communication skills

· Ability to give and promote high-quality care

· Ability to advocate for the client you’re providing care for if required

· To always draw attention any changes, risks or concerns the Service Users circumstances to your line manager

· To work within the Health and Social Care Standards

· To adhere to the policies, guidelines and procedures.

· To identify personal training needs and take advantage of training opportunities, which aim to extend individual skills.

We will pay above Real Living Wage for our Healthcare Support Workers and increase this if you hold a Full UK Driving Licence.