Innovation & Community
Routes to Change
In 2022/23, we were delighted to roll out our new Routes To Change progression tool - designed to help clients find the support they need as efficiently as possible.
The Routes To Change Tool is made up of five stages and mirrors the employability pipeline that the Scottish Government uses. It allows us to effectively progress clients through each stage of their journey.
Every client’s experience with our service should differ and their journey will, too.
Each of the stages below has set indicators which allow the case worker and the client to easily identify what stage they are at and what needs to be done in order to progress them closer to sustainable employment.
Understanding you
Health
Long-term health conditions
Mental health
Physical disability
Addictions
Bereavement
Wellbeing
Routine and structure
Exercise
Diet
Social interaction
Sleep patterns
Hygiene
Social skills
Coping strategies
Housing & homelessness
Finance
Debt
Budgeting
Awareness of in-work benefits
Salary expectations
Support network
Support network
Family and friends
External service environment
Community
Caring responsibilities
Criminal convictions
Skills
Employability
Qualifications
Training
Literacy and numeracy
Personal development
Goals setting
Confidence &
Motivation
Self-confidence
Motivation to achieve goals
Confidence in abilities
Awareness of transferrable skills
Stage 1
Referral, engagement, assessment tool, action plan
Reaching out to individuals, supporting people into regular activity and positive routines, helping them to connect with others and build on their experiences.
Stage 2
Breaking down barriers and building on strengths
Assessing the initial needs of our clients and agreeing key activities to be undertaken with them in order to address any barriers to employment or training.
Stage 3
Vocational activity & upskilling, 1:1 & group
Delivering a range of accredited training, employability training for core skills, job search advice and activities to raise awareness of enterprise and entrepreneurship in order to meet the needs of individuals.
Stage 4
Employer engagement, job matching and getting ready for work
Arranging work/volunteer placements with employers, assisting individuals to secure work and matching job-ready clients to jobs.
Stage 5
In-work support, aftercare & career progression
Supporting clients to sustain and progress within the workplace.
